63bd's Privacy Policy

1Introduction

Welcome to 63bd. This Privacy Policy explains how we collect, use, store, and protect your personal data. As one of Bangladesh's most trusted online gaming platforms, 63bd is fully committed to safeguarding your privacy.

This policy applies to the 63bd website, mobile app, and all related services. By using our platform, you agree to this Privacy Policy. If you do not agree, we ask that you refrain from using our services.

We believe users have the right to be fully informed about their data. That is why 63bd is always committed to clear and honest communication. This Privacy Policy is written in plain language so you can easily understand it.

2What data we collect

63bd collects only the minimum data required to provide its services. Details on the types of information collected are outlined below:

3How we use your data

63bd uses the data it collects for the purposes listed below. Your information is never used beyond these stated purposes.

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your complaints and inquiries.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To improve the platform's services, games, and overall user experience.
• To meet legal obligations and cooperate with regulatory authorities.
• To inform you about relevant bonuses, promotions, and offers (with your consent only).
• To promote Responsible Gaming and identify potential problem gambling behavior.

63bd never shares your data with third parties for marketing purposes. If you no longer wish to receive promotional communications, you can opt out at any time from your account settings.

4Data Sharing & Disclosure

63bd does not sell your personal data. However, information may be shared in the following limited circumstances:

• Service Providers: Payment processors, KYC verification agencies, and technology infrastructure providers. They may only use your data under contractual terms.
• Legal obligations: Information may be disclosed due to legal obligations arising from court orders, government investigations, or regulatory authority requests.
• Fraud Prevention: Limited data may be shared with other platforms to help identify fraudulent activity.
• Business Transfer: In the event of a change in business ownership, data may be transferred to the new owner, provided the same privacy standards are upheld.

5Data Security Measures

63bd applies industry-leading security measures to protect your data. Our security practices are regularly audited by independent third parties.

• 256-bit TLS/SSL Encryption — Maximum security for data transmission.
• Two-factor authentication (2FA) — prevents unauthorized access to your account.
• Real-time firewall and intrusion detection system.
• Regular penetration testing and security assessments.
• Strict data access controls and training for all staff.
• Sensitive data is stored in encrypted form.

6Cookies & tracking technologies

63bd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain platform features.

7Your Data Rights

As a 63bd user, you have the following rights over your personal data. To exercise any of these rights, please contact 63bd Support.

63bd will respond to rights requests within 30 days of receipt. In certain cases, legal obligations may prevent us from fulfilling a request.

8Data Retention Period

63bd does not retain your data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account data: retained for the duration of the account and up to 5 years after closure.
• Financial transaction records: up to 7 years, as required by law.
• KYC documents: up to 7 years, in accordance with regulatory requirements.
• Gaming logs: up to 2 years for security and dispute resolution purposes.
• Cookie and session data: from browser session up to a maximum of 2 years.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9Protection of Minors

63bd provides services exclusively to individuals aged 18 and above. We do not knowingly collect or store data from minors.

If a parent or guardian believes their child has created an account on 63bd, please contact our support team immediately. We will take prompt action.

10Changes to the Privacy Policy

63bd may update this Privacy Policy from time to time. Changes may occur due to service improvements, legal updates, or the adoption of new technologies.

• You will be notified by email of any significant changes.
• The effective date of any updated policy will be shown under "Last Updated" at the top of the page.
• Continued use of our services after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy are available upon request.

We recommend visiting this page regularly to stay up to date with the latest changes.

11Contact Us

For any questions, complaints, or to exercise your data rights regarding our Privacy Policy, please contact us:

Our dedicated privacy team carefully reviews every request and works to respond as promptly as possible. Your trust in 63bd is our greatest asset.